Elevare Clinical Solutions

Security & Compliance

Security & Compliance Built into the SBIRT Chatbot

Security isn’t an afterthought—it’s the foundation of Elevare. We build our platform to honor your patients’ confidentiality and your compliance obligations.

HIPAA Safeguards

Encryption In-Transit & At-Rest

Audit Logging & E-Sign

BAA Available

Core Safeguards

Encryption

TLS in transit; encryption-at-rest for stored data. Application-level encryption supported for sensitive fields.

Why it matters: Patient data collected during the SBIRT Chatbot (e.g., screening responses, risk scores) is encrypted both during transmission and at rest. Sensitive fields like patient identifiers or clinical notes can be further protected with application-level encryption to meet HIPAA requirements.

Access Control

Role-based permissions, least privilege defaults, optional MFA, and session controls.

Why it matters: Only authorized users (e.g., clinicians, admins) can access SBIRT data based on their role. Least-privilege access ensures that patients or non-clinical staff cannot view sensitive information, while optional multi-factor authentication (MFA) adds an extra layer of security.

Audit & E-Sign

Immutable audit logs capture access, changes, and digital signatures for clinician review.

Why it matters: Every action in the SBIRT Chatbot—patient login, data entry, clinician edits, e-signature—is recorded in an immutable audit log. This ensures transparency, compliance with CPT 99408/99409 documentation standards, and accountability for all users.

BAA & Policies

Business Associate Agreements available; deployment-specific retention and access policies configurable.

Why it matters: Elevare offers BAAs to covered entities, ensuring legal alignment with HIPAA requirements. Retention policies (e.g., data deletion after a set period) can be configured to match your clinic’s compliance needs or regulatory guidelines.

Hosting Posture

Cloud deployment with network isolation, private subnets, and restricted ingress; regional hosting options.

Why it matters: The SBIRT Chatbot is hosted in secure cloud environments with network isolation (e.g., private subnets) to prevent unauthorized access. Regional hosting ensures compliance with data residency laws and reduces latency for users.

Data Minimization

Collect only what’s needed for SBIRT; configurable retention and export/delete workflows.

Why it matters: The SBIRT Chatbot follows a privacy-by-design approach, collecting only the data necessary for screening (e.g., risk scores, patient goals). Retention policies can be customized to align with HIPAA or organizational standards, ensuring minimal data exposure.

Data Handling

Data Collection: Every conversation is encrypted in transit and at rest. For sensitive data, we even offer field‑level encryption.

Encryption: We follow least‑privilege principles and support multi‑factor authentication to keep access under your control.

Retention Policies: Audit logs and clinician signatures ensure you have a clear record of every encounter.

Anonymization: We never collect more data than necessary and explain our retention policies in plain language.

Audit Trails: Export PDF or structured data into your EHR with ease.

Hosting & Networking

Cloud Providers: Deployed on HIPAA-compliant cloud platforms (e.g., AWS, Azure)

Network Security: Network isolation and restricted ingress/egress rules

Compliance Certifications: SOC 2 Type II and HIPAA-compliant hosting environments

Scalability: Built on .NET 9.0/Blazor for high availability and concurrency

Disaster Recovery: Automated backups and failover mechanisms for business continuity

Lightweight Compliance Matrix

For our compliance officers and IT teams, the table below maps Elevare’s practices to HIPAA requirements.

Requirement	How Elevare Addresses It
HIPAA: Access Controls	Role-based permissions, optional MFA, least-privilege defaults.
HIPAA: Transmission Security	TLS for all client/server traffic; HTTPS-only endpoints.
HIPAA: Integrity & Audit	Immutable audit logs; digital signatures for clinician review.
Data Retention	Configurable retention windows and deletion/export workflows.
BAA	BAA offered for covered deployments; site-specific configuration.

Security FAQ

Will you sign a BAA?

Do you support on-prem or private cloud?

How are keys and secrets managed?

What logging is included?

Can we review your security questionnaire?

How does Elevare handle data breaches?

Are third-party audits or certifications available?

How does Elevare ensure EHR interoperability?

What about multi-factor authentication (MFA)?

How does Elevare handle user training for compliance?

Ready to secure your clinical workflows?

Elevare Clinical Solutions is built on HIPAA-compliant infrastructure with robust security measures—including encryption, audit trails, and BAA support—to protect patient data at every stage. Whether you're preparing for a compliance audit, seeking secure deployment options, or need guidance on data governance—our team is here to help.